Extract from the General Terms and Conditions for Partners 

Valid from 01/07/2025 
 
 

The present General Terms and Conditions for Partners (hereinafter referred to as "Partner GTC") contain the rights and obligations of the user (hereinafter referred to as "Partner") who uses the services provided by Foglaljorvost Online Kft. (hereinafter referred to as "Service Provider") on the website www.foglaljorvost.hu (hereinafter referred to as "Website") and has a legal relationship with the Service Provider under the Individual Service Contract (hereinafter referred to as "Contract"). 

These Partner GTC constitute general contractual terms and conditions pursuant to the provisions of Articles 6:77 to 6:81 of Act V of 2013 on the Civil Code and are binding in the legal relationship between the parties. The general terms and conditions shall become part of the contract, as the Service Provider has made it possible for the Partner to become acquainted with and accept their content prior to the conclusion of the contract. 

These Partner GTC apply to the use of the Service Provider's service. The Partner acknowledges that by registering on the www.foglaljorvost.hu website or by using the Website, the Partner accepts that he/she is bound by the terms and conditions of these Partner GTC. 

2.1 www.foglaljorvost.hu is operated by the Service Provider as an intermediary service provider in accordance with the provisions of Act CVIII of 2001 on certain issues of electronic commerce services and information society services (hereinafter referred to as the "Act on Electronic Commerce Services and Information Society Services"). The Service Provider undertakes to display the Partner's data in the Database with the content approved by the Partner and to forward to the Partners the appointment bookings received via the Website. 

2.6 The Service Provider shall use all reasonable endeavours to ensure continuity of service, but shall not be liable for any loss, loss of data or damage of any kind caused by the failure or other inadequacy of the Website. The Partner acknowledges and agrees that the continuous operation of the Service may be interrupted despite the prior knowledge and intent of the Service Provider. The Service Provider will endeavour to maintain continuous operation, but shall not be liable for any temporary malfunction of the booking system in the event of an outage. In such cases, however, the Service Provider will take all reasonable steps to ensure that the service is available again as soon as possible, but the Service Provider confirms that the availability of the website (SLA) is 99.4%. 

2.10. The service provided by the Service Provider is not exclusively directed to the territory of Hungary, with the understanding that the Cash Card can only be used for the provision of the Service/Consultation in accordance with the basic concepts of these GTCs. 

2.12. The Service Provider reserves the right to terminate the Individual Service Agreement with the Partner with immediate effect in the event of unlawful use or use that violates the provisions of these Partner GTC and to delete the account of the Partner who has engaged in improper activity. 

2.13. The Partner shall be liable for all  claims asserted against the Service Provider by third parties in connection with the Partner's activities. 

3.1 The Partner shall pay to the Service Provider in due time the fees set out in the then current Tariff of Charges for the relevant Contract, including any applicable taxes or other payment obligations charged under the GTC. 

3.2 The Partner shall be responsible for the accuracy and completeness of the data and all information provided by it in the Database and warrants that the data contained in the Contract and the Database are accurate and complete. Any claims (liabilities, costs) by third parties in connection with the data and information provided by the Partner shall be borne by the Partner. If a third party should take action against the Service Provider on the basis of the data or information provided by the Partner, the Partner shall indemnify the Service Provider against any claims by such third party and shall compensate the Service Provider for any damage incurred by the latter. 

3.3 The Partner is obliged to keep up-to-date his free appointments and his medical treatment fees. The Partner is obliged to provide the service at mediated by the Provider under the Contract the price indicated on the Website at the time of booking and at the time of booking, if the booked appointment is within 2 months. Any  of the fee after the booking is made increaseshall not be enforceable against the Customer for the date already booked (within 2 months). The Partner will inform the Customer in advance by separate e-mail (with a copy to the Service Provider) of any increase in the fee for a date beyond 2 months. 

3.14. The Affiliate declares that it has the necessary authorisations, consents and other conditions to secure its obligations under this Agreement and that it has fully understood and accepted the terms and nature of this Agreement. 

3.15. In addition, the Partner declares that he/she has been informed in advance of the terms and conditions of the use of the service provided by the Service Provider, and that he/she has no claims or objections against the Service Provider in connection with the terms and conditions of the service or its performance. 

4.5 The Service Provider shall charge (pass on) on the Service Fee the amount of the value added tax as defined in the applicable legislation and, if applicable to the Service Provider, any other additional taxes and other payment obligations under any other name. Such additional charges and pass-on shall not require any separate notification and acceptance by the Partner, but the Service Provider shall indicate these items separately on the invoice issued. The parties agree and the Partner as the invoice recipient agrees that the invoice will be in the form of an electronic invoice, which will be sent to him by e-mail. 

4.7 In the event of late payment by the Partner, the Service Provider has the right to suspend the service. If the Partner is in default with any payment obligation under the Contract, the Service Provider shall be entitled to interest on late payments at the rate of from the date of default plus eight percentage points of the base rate of the prevailing central bank. The Service Provider shall also be entitled to a HUF amount equivalent to forty euros, determined on the basis of the official exchange rate of the Central Bank of Hungary on the date of the default (recovery costs rate), as cover for the costs of recovery of the claim. 

4.8 In the event of late payment of the invoice or any other breach of its obligations under the Contract, the Service Provider shall be entitled to block the Partner from 0:00 hours on the day of the default. In the event of the Partner being blocked, the Service Provider shall be entitled to suspend the provision of any of its services under the Contract for the duration of the blocking, i.e. the Service Provider shall not be obliged to provide the Partner with the services under the Contract during the period of the blocking. If, following the period of suspension, the Partner demonstrably settles all debts owed to the Service Provider, the Service Provider shall reactivate the Services within 5 working days. For the duration of the deactivation, the Service Provider shall be entitled to a service fee.  

The Service Provider may charge a fee for the reactivation of the Services, which will be charged to the Partner's next monthly invoice. The re-activation fee is 20% of the Partner's last monthly fee (excluding extra services), but not less than HUF 20,000.00 + VAT. 

8.1 In order to perform the Contract, the Partner shall provide the Service Provider with such information as the Service Provider may need in the course of the performance of the Contract. Such information shall include all data, prices, knowledge, communication material and computer files which may be relevant for the performance of the Contract. 

8.3 The Parties shall use the Confidential Information disclosed to each other solely within the scope of this Agreement and for the purpose and to the extent necessary for its performance. 

9.1 The Partner acknowledges and agrees that all rights in relation to the Website, the Database and the reservation system (software) operated through them belong to the Service Provider, which may freely dispose of these rights. 

9.2 The Partner acknowledges and agrees that all intellectual property rights arising in connection with the performance of the Contract shall be the property of the Service Provider. The Service Provider shall have full and unrestricted rights of use in respect of any copyright or other intellectual property arising in connection with the performance of the Contract, covering all forms of use or exploitation. 
10.4 In particular, the Service Provider is entitled, if required to do so by law or court/authority decision, to disclose the data to a court or authorities. 

10.5 The Service Provider's information on the Website (https://foglaljorvost.hu/info/adatkezelesi-tajekoztato/) shall govern the Service Provider's processing of the Customer's personal data as a Data Subject, according to which the Partner, as the Recipient, shall be considered as the independent data controller with respect to the personal data provided by the Customer on the Website. By signing the Agreement, the Partner warrants that its independent data processing complies with the applicable laws and established legal practice, and that the Service Provider shall not be liable for any liability in connection with the Partner's data processing. 

11.1 The Parties shall conclude the Contract for an indefinite term. 

11.5 The Service Provider shall be entitled to terminate the Agreement with immediate effect in the event of 

12.1 In case of complaints, claims or data entry errors that may arise during the use of the Service, the Partner may contact the Service Provider by sending an e-mail tooffice@foglaljorvost.hu . The Service Provider shall investigate the Partner's report and, if possible, remedy it, and reply in writing within 30 days of receipt. 

13.1 Immediately after a visit to the Partner, the Service Provider will send the registered Customer a link to an evaluation questionnaire, which can be completed anonymously. Under the name or anonymous name chosen by the registered Customer, the evaluation will be displayed on the Website on the data page of the relevant Partner for the purpose of informing the visitors of the Website about the quality and standard of the service. The Customer can rate the Partner as a clinic and the Professional providing the care separately, with stars (1-5, with 5 stars being the best) or with a text rating. A care can be accompanied by a rating and this will be indicated by a "verified" comment by the Provider. Az értékelések hasznosságát a regisztrált felhasználók tudják jelezni, mely alapján lehet előresorolni a hasznosabbnak jelölt értékeléseket listázáskor. 

13.2 The Service Provider reserves the right to modify, remove or reject any Customer Reviews at its sole discretion if they violate our policy on reviews. The Service Provider will not disclose the reason for the modification, removal or rejection or the details thereof. The Provider will not allow Affiliates to respond to reviews.  

13.3 In the event of a negative evaluation, the Service Provider shall not have the right to investigate the opinion or any complaint. If the Partner wishes to make a comment or complaint on the evaluation received, the way to do so is by sending an e-mail to ertekeles@foglaljorvost.hu, to which the Service Provider will reply within 15 calendar days of receipt, but points out that the Service Provider is only obliged to automatically delete the evaluation in the case of clause 11.5 of these GTC. 

13.4 For data protection reasons, the Service Provider is not in a position to disclose the personal data of the Customer providing the evaluation. 

13.8. The Professional, as the data subject, may request the deletion of the evaluation (for example, on the basis of a terminated Contract with the Service Provider) or may object to the processing of the data. In this case, in the case of evaluations provided by the User (both clinic and Professional), the Service Provider will examine the processing individually for the need to exercise the right to freedom of expression and information, and the deletion will not be automatic. Technically, client assessments (only for Partner and Professional together) will be deleted. 

13.10. The Partner expressly acknowledges that the reviews provided by the Customer on the Service Provider's Website on the profile of the Partner's respective Professional, including reviews expressed with no text, only stars, shall be deemed to be the Professional's reviews, and the Service Provider reserves the right not to delete or transfer them to the Partner after the Professional no longer appears on the Website. The release of a review of a Professional shall be made by anonymizing the name of the Patient to the Professional as the data subject and not to Partners. At the same time, Partner expressly acknowledges that the ratings of any Professional (including those obtained before, during and after his/her relationship with Partner) will be displayed on the Professional's profile thereafter. Any evaluation submitted for a particular Professional, regardless of which Partner clinic(s) he/she is affiliated with, shall be part of that Professional's record and shall be at the sole disposal of the Provider. 

13.11. In addition to the above, the Partner expressly acknowledges that the reviews, including reviews without text, expressed only with asterisks, provided by the Client on the Provider's website on the Partner's clinic profile, shall be considered as the evaluation of the clinic, the Provider reserves the right not to delete them, and the evaluation of the clinic shall continue to be displayed on the Partner's clinic profile. The assessment submitted for a given clinic shall be part of the data sheet of that clinic and shall be at the sole disposal of the Provider. 

14.4 The Contract (excluding the Partner T&C and the Pricelist, in respect of which Clause 4.1 applies) may be amended by the Parties only in writing, including by e-mail messages confirmed by both Parties. 

14.5 The Parties may send each other notices, communications, declarations, information, requests ("Notices") in writing by registered and certified mail, return receipt requested, e-mail addressed to the persons specified in the Contract at the address and e-mail address specified in the Contract. The Parties agree that any e-mail messages sent by the Service Provider to the e-mail address indicated in the Service Provider's systems for contact purposes, including any attachments thereto, shall be deemed to be written legal notices. Written legal notices sent by e-mail shall be deemed to have been received by the other Party at 12:00 noon on the first business day following the date of sending, unless the sending Party receives an error message in connection with the delivery of the e-mail, or, in the case of confirmation, at the time of confirmation. 

14.6 This Agreement shall be governed by the Hungarian law in force at the time. The Central District Court of Buda or, depending on the value limit, the Székesfehérvár Court of Justice shall have exclusive jurisdiction to decide any dispute arising in connection with the Contract, if the dispute falls within the jurisdiction of a district court.